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10 Questions to Ask When Choosing Childcare

Leading professionals all agree that it is extremely important to thoroughly check out and inspect any potential Preschools, Nurseries, Day cares and Child care centers. Below are the 10 most important questions, according to Parenthood.com. We have answered the questions as they pertain to Hands & Hearts Child Enrichment Center.

1. What will my child be doing during the day? How much television will he be watching?

At Hands & Hearts, we believe in learning through play.  While the teachers do introduce concepts during an instructional circle time, they then implement activities in various learning centers to help reinforce those concepts.  Some of the various activities your child will experience while at our center are Daily Bible Lessons, Weekly Formal Chapels, Individualized activities, structured lesson time, two instructional recess times daily, gymnastics classes, computer classes, and of course lots of socialization and character building and FUN!

Hands & Hearts Child Enrichment Center does not use TV’s at any time.  However, on special holidays the VPK class may watch an occasional movie. 

2. How can I communicate with you during work hours?

We are available by phone, (863) 667-2000, ext 200, or by email handsandheartsinmotion@gmail.com.

3. What are the parent visitation rules?

We have an open door policy, meaning that parents are welcome to visit anytime during normal operating hours.  We just ask that you sign in at the front desk prior to going to a classroom.

4. What type of security do you have?

We have a computer system that requires a PIN for those checking in and out their children.  Only those allowed to pick up or drop off, as stated on enrollment forms, will be in the system.  Further, ID is checked for any new faces.  Further, there is a coded and secure door leading back to the preschool rooms.

5. What’s the schedule for sleeping and eating?

We follow the strict guidelines that have been set forth by our Accrediting agency, (NAC).  All children must be fed and offered food every three hours.  To ensure this policy is being met, each classroom has specific daily schedules.  There is a morning snack around 9:00am, lunch is then served between 11:30 and 12:00noon depending on which class your child is in, followed by an afternoon snack between 2:30 and 3:00, and an additional snack at 5:00pm.  Our lunch and snack menus are posted monthly on the website and also available at the front desk.

Sleeping schedules vary according to room.  Infants sleep on demand and feed on demand as well (within the three hour guideline).  The other classrooms usually start to lay down around 12 and are up by 2:30.

6. What are your hours? If I have to stay late at work, will my child be able to stay here? What are your procedures for cancellations and sick days?

Our hours are 7:00am – 6:00pm, Monday – Friday.  Unfortunately, we are not able to offer care after 6:00pm.

We ask that you call the school if your child is not going to be in attendance.  This helps us plan for lunches.

7. Do you offer sibling discounts or any options for financial aid? Is there state assistance that I can seek to help cover the costs?

We do offer a 10% sibling discount off the older child’s tuition.

We do accept the School Readiness Vouchers that can be obtained through the Early Learning Coalition of Polk County.  This is a program offered by the State of Florida to help cover the cost of childcare.

8. Will my child have his or her own crib and clean blankets? Will I need to provide any special items for her during the day?

All Infants have their own crib and clean sheets.  All linens are changed whenever they are soiled and washed regularly.  Parents of infants will need to provide diapers, wipes, changes of clothing, and bottles/food as needed.

All other classrooms will need to provide their own nap mat and blanket.

9. How do you handle babies who are breastfeeding or babies with food allergies? How do you accommodate those needs?

We accommodate each child’s specific needs.  Each infant room has a refrigerator and a bottle warmer.  Additionally, each classroom has a list of child allergies as well as the office staff and kitchen.

10. What is your policy on celebrating holidays?

As a faith based center, we celebrate all Christian holidays.  We are closed on Good Friday as well as the week of Christmas.  We also celebrate the National Holidays as well.  We usually have a class party or other family event to help celebrate.  Further information on our holiday celebrations may be obtained from the office.